Thank you for taking the time to read this FAQ! - All the sales and shipping are handled by my husband Morgan Slade and myself in our living room! so if you have any questions that aren't found below please drop us an email morganslade@hotmail.com. or call Morgan (but please not till after 11 AM, 12 if you are on the east coast! we work late!) 626 221 3223.
We are making efforts to add quality items to our site through 2008, and to further improve our customer services, if you have any ideas that could help us with this, please send us an email we would love to hear from you!

all the items are either hand made by myself in my downtown LA live/work studio with help from the Miss derringer crew (thanks ghost army girls Ricci & Aileen!) or they are a limited edition collaborative effort with a few select companies that have been swell to work with. All the handmade items can only be found on this site and sometimes at a gallery that i show with.

• How long does it take to process my order?
  2-3 weeks for ready made items, 4-8 weeks for hand made items. (If you need it sooner please drop me a line and I'll see what i can do!)
  
  How are things shipped?
  Right now we are using USPS priority mail, all orders over $50.00 will require SIGNATURE confirmation. Please let us know if you prefer not to have signature confirmation, and we will make other arrangements.
  At time of shipping, you will receive an email with tracking information.
  International orders will be sent priority mail, unless you have specific instructions.
  
  Returns or exchanges?
  If you are not happy with your item we will take it back provided it is not a custom handmade item, personalized, or if pre boxed, opened- you will be responsible for return shipping unless it is a defective item
  
  As part of a recycling effort my neighbors have been saving their old magazines and catalogs for us to use as packing material, I hope you don't mind!

US shipping rates-

$1.00 to 19.99- $6.00 for priority mail with delivery confirmation
$19.99 to 49.99 is $8.00 for priority mail with delivery confirmation
$50.00 to 99.99 is $12.00 for priority mail with signature confirmation and insurance
$100.00 to $199.99 is $14.00 for priority mail with signature confirmation and insurance
$200.00 and up is $18.00 for priority mail with signature confirmation and insurance

Please let me know if you have any other questions!